A missed call often ends the conversation
A new patient typically rings once. If nobody can pick up, or a web form sits unanswered overnight, that person may try another practice. You may never know the enquiry arrived.
Signal
We help missed and after-hours enquiries get a reply, and we keep educational content going for your practice. You stay in control of appointments and clinical decisions.
Two minutes to apply. Month-to-month. Educational content only. No clinical advice.
The 75-second demo will play here once the video file is in place at /assets/vsl.mp4.
The problem
The clinical work comes first. The gaps usually show up in ordinary places: a phone that rings out after hours, and a social account that goes quiet between clinic days.
A new patient typically rings once. If nobody can pick up, or a web form sits unanswered overnight, that person may try another practice. You may never know the enquiry arrived.
Educational posts take time to plan, film, and publish. When the week is booked, the feed goes quiet, and local people have less to find and less reason to understand the practice.
SIGNAL was built to cover those two jobs: a reply when the front desk cannot pick up, and a consistent, careful presence online.
We'll tell you honestly if we can help.
The difference
You shouldn't have to choose between doing the clinical work and keeping the practice easy to reach.
| Job | The usual way | With SIGNAL |
|---|---|---|
| After-hours calls | The phone rings out. A voicemail sits there, or it doesn't get left at all. | Missed and after-hours enquiries get a reply, and contact details are captured for the practice. |
| Content | The feed stalls between busy clinic days. The owner is asked to be on camera every week. | Educational reels and posts are written for your services and scheduled. You do not have to appear. |
| New enquiries | A form or missed call can sit overnight, then go cold. | Follow-up is sent so conversations are less likely to sit unanswered. |
| Approvals | Work goes out in a rush, or it never starts. | You approve the content. Clinical decisions stay with the practice. |
| Commitment | A long retainer, a patchwork of tools, or nothing until there's time. | Month-to-month plans. Two sample reels before any paid month begins. |
A short form. No pitch deck, no obligation.
The process
Three steps. You see the work before you pay for a month.
We learn the practice, the services you want explained, and the tone that fits. If it isn't a fit, we say so.
We make two educational samples for your practice before any paid month. You can use them, ask for a tweak, or walk away.
Content goes out on a calendar you approve. On Capture and Full Engine plans, missed and after-hours enquiries get a reply and a follow-up.
Start with the short form, then the intro call.
These US prices are a suggestion for review, not approved public pricing. They sit close to the Australian tiers after a conservative currency conversion and a slightly lower entry point for a first US market.
No setup fee
A$500 setup
A$990 setup
Prices in Australian dollars. Month-to-month, paid upfront. You can stop at the end of any paid month.
We'll recommend a plan only after we understand the practice.
Risk reversal
These are the terms we already stand behind. A stronger capture guarantee is drafted below, in the page source, for confirmation before it is offered publicly.
We make two educational samples for your practice before any paid month begins. Use them, request a change, or stop there.
Plans are paid upfront for the month. You can stop at the end of any paid month. There is no long contract.
Nothing should go live until you are comfortable with it. We do not give clinical advice, and we do not make treatment or outcome claims.
No long contract. Samples first.
FAQ
No. SIGNAL is built for practices that want a consistent presence without the owner becoming the face of every post. We can work from your existing practice details, approved scripts, and simple visuals.
No. We do not give clinical advice and we do not make treatment or outcome claims. Content is educational and factual, and Australian health work is written to stay within AHPRA advertising rules.
Content is videos and posts only. Content + Capture adds an AI receptionist and follow-up for missed calls and new enquiries. Full Engine is the complete monthly engagement, agreed on the intro call.
No. Plans are month-to-month and paid upfront. You can stop at the end of any paid month.
The two sample reels are free and come before any paid month. If you go ahead, the first month and any setup fee are paid at the start of that month.
You do. We draft from the brief and from information you already publish. Nothing should go live until you are comfortable with it.
No. It can reply, collect contact details, and help schedule a callback or a standard appointment window you approve. Clinical questions stay with the practice.
The front desk still comes first during clinic hours. SIGNAL is for the calls and forms that arrive when nobody can pick up, and for keeping educational content going when the diary is already full.
Yes. We work with independent practices in Sydney and we are opening a first US list in Dallas. If you practise elsewhere, use the short form and we can tell you whether we can help.
Answer a few short questions. If it is useful, we'll book a 20-minute intro and make two free sample reels for your practice. If it is not, you can leave it there.
The intro calendar is still a placeholder. The apply form is the best first step, or email hello@usesignal.agency.